PRIVACY POLICY


Privacy Policy

Last Updated: 26 July 2026

Underground ALT (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact Details

Underground ALT

Website: www.undergroundalt.co.uk

Email: info@undergroundalt.co.uk

Information We Collect

We only collect personal information that you voluntarily provide when using our contact form.

This may include:

  • Your name

  • Your email address

  • Any information you include in your message

We do not create user accounts, operate customer profiles, or collect unnecessary personal information through our website.

How We Use Your Information

We use the information you provide solely to:

  • Respond to your enquiry

  • Answer questions about our events or venue

  • Communicate with you regarding your request

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Legal Basis for Processing

We process your personal information under the lawful basis of Legitimate Interests, allowing us to respond to enquiries submitted through our website.

Data Storage

Information submitted through our contact form is stored only for as long as necessary to deal with your enquiry.

Once your enquiry has been resolved, we will not retain your information for longer than reasonably necessary unless we are required to do so by law.

Website Security

We take reasonable technical and organisational measures to protect the information submitted through our website against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet can be guaranteed to be completely secure.

Third-Party Services

Our website may use third-party services that are necessary for the operation of the website, such as website hosting or security services.

These providers only process data where necessary to deliver their services.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Object to or restrict certain processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

More information is available from the ICO at www.ico.org.uk.

Contact Us

If you have any questions regarding this Privacy Policy or the personal information we hold about you, please contact us at:

Email: info@undergroundalt.co.uk